DID YOU KNOW?
Debt collectors count on you not knowing this. If a collector is calling, texting, emailing, or mailing you, a single written letter can shut down all future contact — permanently. Federal law requires it.
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(not legal advice — educational purposes only)
WHAT THE LAW SAYS
15 U.S.C. § 1692c(c)
"If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt…"
Translation: one letter — sent via certified mail, return receipt requested — and kept on file. That's the trigger. No receipt, no proof. Keep your records.
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WHAT YOU MUST PROVE
1. The defendant must be a "debt collector" as defined by the Fair Debt Collection Practices Act (15 U.S.C. § 1692 et seq.) — a third-party collector, not the original creditor you owed money to.
2. You sent a written notice demanding they cease communication — and you have proof they received it (return receipt, tracking, etc.).
3. The defendant contacted you again about the same debt after receiving that notice.
⚠ If any single element is not satisfied, there is no viable claim.
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BRINGING IT TO COURT
A cause of action is a legally recognized claim — a specific set of facts that, if proven, entitle you to a remedy in court. Here is what a §1692c(c) cause of action looks like written out:
"On May 1, 2024, Defendant texted Plaintiff regarding an alleged debt. On May 3, 2024, Plaintiff mailed Defendant a written demand to cease all communication via certified mail. On May 18, 2024, Defendant emailed Plaintiff regarding the same alleged debt. This contact violated 15 U.S.C. § 1692c(c)."
Real dates. Real receipts. The statute. That is a complaint paragraph.
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